Have a question about PaneHalo Duo or need help with an order? Contact the PaneHalo support team at support@panehalo.com.
Order support
Include your order number and the email address used at checkout so we can find your purchase. For a damaged, defective or incorrect item, a photo or short video can help us understand the issue.
Returns and exchanges
You can request a free return or exchange within 30 calendar days of delivery. Email us before sending an item back so we can provide return instructions and a prepaid return label. Remote batteries are not included with Duo.
Useful information
• Shipping & Delivery
• Returns & Exchanges
• Frequently Asked Questions
Please do not send card numbers, passwords or other sensitive payment information by email.